Putting Which Customer First
Managing to balance customer issues seems like an obvious skill most managers on the frontline would have down pat. However, what happens when multiple issues happen at the same time? How do you...
View ArticleHot Off the Press – New Tools for Better Managers
We are pleased to announce an abundance of new resources available to top performing managers for free! Better Managers Resource eNewsletter - The August/September issue of the Better Managers Resource...
View ArticleSix Ways to Influence Customer Loyalty
My husband and I ate out Friday night at a restaurant some friends told us about. The restaurant wasn’t new, we didn’t have a coupon or special offer, and it wasn’t exactly convenient to where we...
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